Introduction:- The Glary Cloud Management Platform, owned by the Glary Ibdaa Foundation for Information Systems Technology, registered in the Kingdom of Saudi Arabia, under commercial registration number: 2054100469, welcomes you. Below are the terms and conditions governing the use of the Glary Cloud Management Platform and the legal implications of using the services of the Glary Cloud Management Platform via the Internet, where The use of (Glary) constitutes an approval and acceptance of the full capacity recognized by Sharia, regulation and law for all articles, terms and provisions of this agreement, and it is a confirmation of commitment to its regulations and what was mentioned therein. We point out that (Glary) is (a website or application on mobile phones, other devices and an electronic platform) and is in effect. This agreement will be approved immediately upon approval and the start of registration in (Glary) in accordance with Articles Five and Ten of the Saudi Electronic Transactions System.
Clause (1): Definitions:-
The above preamble is an integral part of this agreement, and the following are the indications and definitions For the key phrases used in this agreement-:
1- The Glary Cloud Management Platform owned by the Qalari Ebdaa Foundation for Technology. This phrase means the Qalari Ebdaa Foundation for Technology, and this definition includes all forms of the Qalari Ebdaa Foundation for Information Systems Technology program on the Internet, whether it is an electronic application, or a website on any devices or applications.
2-(Glary) means the Glary cloud management platform owned by the Glary Ibdaa Technology Foundation
3- (Beneficiary) This word means every merchant who registers with (Glary) to create his electronic store, whether he is a natural or legal person, and this definition includes all aspects of the store as long as he carries out his trade through (Glary), and this includes the beneficiary’s website.
4- (Store) This phrase means the store used by the beneficiary on the (Glary) electronic platform.
5- (Customer) This word means every consumer who purchases a product or service from the beneficiary, through the beneficiary’s online store that he established via (Glary).
6- (Agreement) means the rules, terms and conditions for using the (Glary) electronic platform, i.e. all the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement.
7- (Service Provider) This term means the services provided by (Glary). For merchants through third parties, the provision of services means providing the connection only between the beneficiary and the service provider, as Glary has no authority or relationship to the agreement concluded between the beneficiary and the service provider.
Clause (2): Legal Capacity of the Beneficiary:-
1- The beneficiary declares that he has a legal capacity considered legally and legally, and that his age is not less than eighteen years, as is considered in the laws and regulations in force in the Kingdom of Saudi Arabia, and that he is sufficiently knowledgeable to establish, establish and manage his online store via the (Glary) platform..
2- With the exception of what is stated in paragraph (1) of Clause (2), the beneficiary may engage in trade if he is less than the age of majority considered in the Kingdom of Saudi Arabia (eighteen years), as he is obligated to provide evidence of the approval of his guardian to establish the store Electronic, such as a guardianship deed, and a statement of consent signed by his legal guardian, if necessary.
3- The beneficiary declares that he is of sound capacity and that he is not affected by any of the symptoms of eligibility.
4- In the event that the beneficiary is registered as an institution or company, or any other legal form, this institution, company or the legal form registered through it must have the legal, legal and legal capacity necessary for the business of trade via the electronic platform (Glary).
5- The beneficiary agrees that if he violates this article “the beneficiary’s legal capacity,” he will bear the consequences of this violation before the clients, users, or others, as the (Glary) platform. It has nothing to do with the beneficiary’s dealings with the customer or third parties from a legal, regulatory, and Sharia standpoint. In addition, the (Glary) platform has the right, in this case, to hold the beneficiary accountable in accordance with the provisions of contractual liability, and to demand compensation for the damages that may arise as a result of this violation, and such damages include what befalls Glary platform. In its reputation before other merchants, customers, users, or before others.
Clause (3): The nature of the commitment of the platform (Glary):-
1- The mission of the (Glary) platform is to provide electronic support tools, by establishing the store, as the commitment of the (Glary) platform. Under this agreement, it is only necessary to create the beneficiary’s online store on the (Glary) electronic platform, and place the store in front of the users.
2- The platform (Glary) may provide other services to the beneficiary or the store, such as marketing support services or guidance and counseling services, as well as may provide him with electronic payment gates via the Internet, and all services of the platform (Glary) are subject to the articles, terms and provisions of the use agreement.
3- The (Glary) platform displays the sales of products or services between the customer and the store, as its commitment ends to providing the services of the online store through the (Glary) platform, and this does not harm the other services that the (Glary) platform continues to provide, such as guidance and counseling services, technical support, marketing and means of payment .
4- The platform (Glary) temporarily provides some free services for some stores, such as modifying and changing the appearance, shape or colors of the store based on his desire. To contact the technical support of (Glary). To inquire about offers, package fees and additional services.
5- All transactions between the beneficiary and the client have nothing to do with the person of the platform (Glary), and the platform (Glary) is not responsible for it, as this transaction is an independent contractual relationship subject to the agreement concluded between the beneficiary and the client. Accordingly, if the customer fails to pay the price of the service or product provided by the beneficiary, the platform (Glary) has nothing to do with these violations.
6- Transactions between the beneficiary and service providers (third-party services) with whom the (Glary) platform provides a link to their services or offers their services for the benefit of the beneficiary and the customer have no relation to the (Glary) platform, as this transaction is a contractual relationship independent of the (Glary) platform and is subject to According to the agreement concluded between the beneficiary and the service provider, and accordingly, if one of the parties fails, refuses, or does not commit to implementing his obligations that were agreed upon or does not implement them in the required manner, the (Glary) platform is not responsible for what results from these actions. The (Glary) platform It is not responsible for any violations that occur between the beneficiary and the service provider.
7- The (Glary) platform is an electronic technical platform on the Internet that allows the beneficiary who agrees to this agreement to establish his electronic store and carry out his activity through the store, and its mission ends there. There is no responsibility on the (Glary) platform for the beneficiary’s violations in his store in violation of the provisions of this agreement, and the (Glary) platform has no relationship with regard to the transactions between the beneficiary and the customer.
Clause (4): Procedures for establishing the online store:-
1- Any person who has the legal capacity legally and by law may establish his store in accordance with the rules and provisions of the use agreement and in particular “Article (1) the legal capacity of the owner.
2- The establishment of the store must be in accordance with the agreement to use the platform (Glary), not in violation of the laws and regulations in the Kingdom of Saudi Arabia, or the laws and regulations in other countries, and the beneficiary is obligated to clarify what his business is through electronic commerce, and what services or products he provides or sells.
3- The (Glary) platform disclaims responsibility for the store’s violation of the provisions of the Saudi system in the Kingdom of Saudi Arabia and public morals, and the (Glary) platform always has the right to refuse to register any online store that does not comply with the laws and regulations in force in the Kingdom of Saudi Arabia or the provisions of this agreement, Accordingly, the beneficiary acknowledges, according to the provisions of the agreement, that his store does not violate public order in the Kingdom of Saudi Arabia or Islamic morals.
4- The store established through the platform (Glary), must not be in violation of the rules and provisions of the use agreement, and the beneficiary acknowledges that the shop in which the transaction is focused is not in violation of this agreement and does not violate the laws and regulations in force in the Kingdom of Saudi Arabia.
5- No person has the right to use the platform (Glary) if his membership or store is canceled by the platform (Glary) or pursuant to court orders or rulings.
6- In the event that any user registers as an organization, company, charitable organization or legal entity, the organization, company or registered entity shall be bound by all the rules and provisions mentioned in the use agreement of the platform (Glary).
7- All stores and merchants must comply with all applicable laws to regulate online commerce, as well as comply with the information crimes system, the Ministry of Trade and Investment systems, the electronic transactions system, and the e-commerce system.
8- The beneficiary acknowledges that before registering on the (Glary) electronic platform, he has verified the availability of all the procedures and requirements required from the official authorities in the Kingdom of Saudi Arabia, and he has fulfilled all these procedures and requirements to practice his activity in the store.
9- In the event that the beneficiary applying to join and establish the store is an individual merchant “a natural person”, he is also obligated to verify the requirements required by the official authorities and provide them according to the nature of the activity of the individual beneficiary. His national identity number and other necessary information and documents requested by the (Software) platform.
10- In the event that the beneficiary applying to join and establish his store represents a commercial institution, company, charitable organization or legal entity, the (Glary) platform must be provided with all valid information and supporting documents, such as the commercial register and any other documents of the store required by the (Glary) platform for registration and proof The legal personality of the store.
11- The store and the beneficiary must comply with the registration obligations specified in Clause (6) Accounts and Registration Obligations, and all the rules and provisions of the User Agreement.
Clause (5) Obligations of the beneficiary:-
Once you apply to join the platform (Glary) or request to create an online store, you will be required to disclose specific information and choose a user name and a secret password to use for the platform (Glary) services, and after activating your account, you will become a user of the platform (Glary) services, and thus you have agreed to :-
1- You are responsible for maintaining the confidentiality of your account information and the confidentiality of the password, and thus agree to inform the (Glary) platform immediately of any unauthorized use of your account information with the (Glary) platform or any other breach of your confidential information.
2- The platform (Glary) will not, in any way, be responsible for any material or moral loss that may incur directly or indirectly to you, as a result of disclosing user name or login information, or in case of misuse of the store.
3- You are committed to using your online store yourself, as you are fully responsible for it, and if someone else uses it, it means that you have authorized it to use the store in your name and for your account unless the store informs the management (Glary) in writing to the contrary.
4- You are obligated to use the platform (Glary) seriously and credibly, to abide by the rules and provisions of the use agreement and to abide by the legal and legal controls in force in the Kingdom of Saudi Arabia, and to compensate the (Glary) platform for any direct or indirect losses incurred by the (Glary) platform. As a result of any illegal, unauthorized or unauthorized use of your account by you or by any other person who obtained access keys to your account on the Platform, whether it was to perform services using your user name and password, or as a result of your neglect to maintain the confidentiality of your user name and password, and whether with your authorization or without authorization.
5- You are obligated to disclose real, correct, updated, complete and legal information about yourself as required during registration with the (Glary) platform and you are committed to update your data in the event that it is actually changed or if the need to do so.
6- Not to include in the user's name any of your contact details such as email addresses, phone numbers, or any personal details, or any phrase that refers to a personal or commercial relationship between you and the platform (Glary), its employees or owners.
7- Not to put in your store anything that indicates any direct or indirect relationship between the store and the platform (Glary), its management, owners or employees, as the platform (Glary) has nothing to do with what you play in your store and is not responsible for the activity of your store.
8- The (Glary) platform is committed to treating your personal information and contact addresses confidentially in accordance with the provisions of the privacy policy and confidentiality of information applicable to the (Glary) platform.
9-You will be obligated to maintain and always update the registration data to keep it real, correct, current, complete and legal, and if you disclose information that is unreal, incorrect, not current, incomplete, illegal or in violation of what is stated in the usage agreement, the platform (Glary) owns The right to suspend, freeze or cancel your membership, store and account on the platform, without prejudice to the rights of the other platform (Glary) and its legitimate means to recover their rights and protect other users.
10- The platform (the Glary) has the right at any time to conduct any investigations it deems necessary, whether directly or through a third party, and require you to disclose any additional information or documents of any size to prove your identity or ownership of your money or your account.
11- In the event of non-compliance with any of the above, the management of the platform (Glary) has the right to stop or cancel your store or membership or block you from accessing the services of the platform (Glary) again. It also reserves the right to cancel any unconfirmed and unverified accounts, transactions or accounts that have been (more than a calendar year) without activity.
Clause (6): Approved methods of communication:
1- The beneficiary of the (Glary) platform agrees to communicate with him via e-mail, or by broadcasting general messages that are received to all users or to specific users once their accounts are accessed within the (Glary) platform. The beneficiary of the (Glary) platform also agrees that all agreements, declarations, data and other communications that are provided electronically shall take the place of their written counterparts, which is a stand-alone argument, in meeting the legal needs.
2- During the period of your membership and trading with the platform, the (Glary) platform will send promotional emails to inform you of any changes, procedures or new promotional activities that may be added to the (Glary) platform.
Clause (7): Amendments to the Benefit Agreement::-
1- You learn and agree that the (Glary) platform will inform you of any amendment to this agreement, according to which your obligations will be doubled or your rights will be diminished in accordance with any amendments that may be made to the usage agreement.
2- You agree that the platform (Glary) has absolute power and without bearing any legal responsibility to make any basic or subsidiary amendments to this agreement, and to inform users of this amendment by any technical means, and this may be by e-mail or by broadcasting a general message to all users The platform (Glary) provides technical means to show the store's acceptance of this modification, and this acceptance is legal, due to ignorance and binding on the store for the provisions of the agreement, including the amendments.
3- In the event of objection to any amendment to the usage agreement, this may be an obstacle to accessing the store, as in order to benefit from the services of the (Glary) platform, you must agree to this agreement and any amendment to it.
4- In the event that the amendment is not accepted, the (Glary) platform hopes that you will stop using its services, as your mere access to your account on the (Glary) platform or your use of the (Glary) platform constitutes your acceptance of the amendments and your complete and complete consent to deny ignorance, and the (Glary) platform is happy to answer For your inquiries regarding this agreement and to receive any suggestions that the store deems appropriate.
5- All fees are calculated in Saudi riyals, and the beneficiary must pay all fees due on the platform in addition to any other expenses added by the platform of all fees, provided that the payment is by the approved and specified means available through the platform (Glary).
6- Not all packages and offers of the platform (Glary) are free for merchants or stores, as some of these packages and offers are subject to varying fees.
7- The platform (Glary) may impose fees on merchants or stores, depending on the offers or packages they join or the policies they use.
8- The platform (Glary) reserves the right to add, increase, reduce or deduct any fees or expenses under the rules and provisions of the use agreement, to any of the users for any reason for their registration.
Clause (8) payment services in the platform (Glary):-
1- The (Glary) platform provides through its partners the payment and payment system in the (Glary) platform. It can be entirely online through the payment options available on the (Glary) platform or through any payment method provided by the (Glary) platform from time to time.
3- The platform (Glary) has no relationship to the payment method on receipt, as the method of payment is subject to the relationship between the customer, the beneficiary and the service provider.
4- The (Glary) platform may require at any time and in any case that payments be made directly between the beneficiary and the customer, and through their own bank accounts, and there is no relationship at that time to the platform (Glary).
5- The provision of a basket platform for online payment service through the platform is for the purpose of facilitating and preserving the rights of merchants and stores.
6- The beneficiary is obligated to determine the price of the service or the goods in his store according to the generally accepted market value, and the platform (Glary) has no connection in any way to the misestimation of the cost of the products or services offered in the stores on the platform (Glary), as its estimation is in the form of commercially recognized It is the responsibility of the beneficiary.
7- The beneficiary is obligated to provide invoices, receipt vouchers and receipt vouchers for all amounts and profits that arise in his store, and he is obligated to indicate in all these invoices the type of goods or service, their quantities, descriptions and value. And because of the legal, economic and commercial interests of the merchants in this regulation, and in the event that the beneficiary violates the provisions of this clause, he is responsible for any damages that may arise as a result of this violation.
8- The platform (Glary) has the right to prevent the completion of any payment process in violation of the rules and provisions of the use agreement or to cancel any purchase or sale order as a result of a technical or technical error in the platform that led to a difference in the prices displayed on the platform from the market value of the product, including a loss for the platform (Glary) The (Software) platform is not responsible for these amounts.
9- To manage the (Glary) platform has the right to cancel, modify or change any of the payment methods that it has made available on the (Glary) platform.
Clause (9): Your personal beneficiary information:-
1- You have no objection to granting the platform (Glary) an unlimited, global, permanent and irrevocable right, exempt from expenses, and licensed to use personal information or materials or otherwise provided or provided by the platform or announced on the platform by joining it or Establishing your store, through the dedicated forms for communication and registration, or via any email or any of the communication channels available on the platform, in order to achieve any of the interests that the platform deems appropriate.
2- You are the only one responsible for the information that you sent or published, and the role of the (Glary) platform is limited to allowing you to display this information through the (Glary) platform and through its advertising channels.
3- The confidentiality of the information of stores and merchants is subject to the rules of the “Privacy Policy and Confidentiality of Information” of the platform (Glary).
Clause (10) the beneficiary’s pledge to abide by the laws and regulations:-
1- The beneficiary undertakes to abide by all the laws and regulations in force in the Kingdom of Saudi Arabia regarding his products and/or while using the platform (Glary), as well as the applicable laws, terms and conditions regulating the use of the Internet, the usage agreement, the privacy policy and confidentiality of information applicable to the platform (Glary). .
2- In the event that any of the merchants violates what is stated in clause (10), he acknowledges the right of the (Glary) platform to take any of the following actions, including but not limited to: alerting, stopping the service, closing the store and returning any outstanding amounts in electronic payments to consumers .
Clause (11): Ownership rights:-
1- All content on the (Glary) platform, whether electronic or otherwise, written or unwritten, including but not limited to: written and unwritten texts - graphic designs - technical ideas - logos - presentations - button icons - icons - audio clips - The collected data and electronic programs are the property of the (Glary) platform and their rights are reserved to the (Glary) platform, and no one has the right to use them in any way, whether directly or indirectly, or through a third party.
2- The management of the platform (Glary) notes that it will take the necessary action regarding the infringement and infringement of any of the rights of the platform (Glary) or its intellectual property.
3- The platform (Glary) shall not be liable in the event of an infringement of the intellectual property rights owned by merchants who are members of the platform or the stores registered with it.
Clause (12) Intellectual Property:-
1- The management of the platform (Glary) respects the intellectual property rights of merchants that they have created through their stores, whether they are owned by them before or after the establishment of the store.
2- The beneficiary shall respect the intellectual property rights of the (Software) platform, including the (Software) platform itself, and the words, logos and other symbols of the (Software) platform or displayed on the (Software) platform as the (Software) platform, and each right belongs to the (Software) platform The Software), are rights protected by intellectual property rights and trademark laws and are the exclusive property of the (Software) platform and are not entitled in any way to infringe or use them without authorization from the Platform (Software) administration.
Clause (13) the client:-
1- During the completion of purchases, the customer shall provide the platform (Glary) with the following information, including but not limited to: name - email - phone and any other necessary data.
2- The platform's technical systems (Glary) keep customers' data in order to facilitate their access to the platform and the completion of the purchases they desire. In the interest of the (Glary) platform on the rights of customers, even though the customer is not a party to this agreement, and to achieve one of the most important objectives of the (Glary) platform to provide high quality service to all, and in order to ensure that customers receive all their purchases properly, the (Glary) platform Indicate to the store the following:-
3- In the event that the customer purchases a merchandise by one of the payment methods available on the (Glary) platform, and does not receive his merchandise, or if he received a merchandise that differs from the specifications mentioned on the store page, then the customer has the right to inform the platform (Glary) and the platform (Glary) has the right to Take what it deems appropriate regarding the store that violated the rules of this agreement, in accordance with the rules of this agreement. However, the platform (Glary) is not legally or legally responsible for this breach by the beneficiary in the face of the customer, as it is not a party to the relationship between the customer and the beneficiary, but it leads to improving the quality of the platform (Glary) and the merchants on the platform.
4- The customer must review his purchases before receiving to ensure that they are correct and identical to what was ordered and purchased, as the (Glary) platform is not responsible for the relationship and agreement between the customer and the beneficiary.
5- The platform (Glary) is not obligated in any way according to this clause to react to the customer’s complaint, but the platform’s reaction to the customer’s complaint is subject to the desire of the platform (Glary) and according to what the platform deems appropriate, according to the terms of this agreement. In order to preserve its interest and commercial and economic reputation, in any case, the platform (Glary) may take some measures against stores that deliberately deceive, mislead or deceive the customer, such as: freezing the store’s membership or drawing the store’s attention to not repeating this matter or obligating the store to compensate the customer This is based on the keenness of the (Glary) platform to preserve and protect the rights of all users and registrants.
Clause (14): Responsibility of the platform (Glary):-
1- The platform (Glary) is not responsible in any way for any unsatisfactory or late performance of stores, shipping companies, electronic payment gateways or banks or the customers’ non-compliance with payment, nor for any losses, malfunctions or delays, due to unavailable goods or delayed delivery or lack of quality of service provided by the stores.
2- The platform (Glary) does not bear any claims arising from errors or negligence, whether caused directly, indirectly, accidentally or through a third party.
3- The (Software) platform does not bear any claims or responsibilities arising as a result of financial losses, defamation, slander or any damages arising as a result of misuse, misuse or inability to use the (Software) platform, the (Software) platform does not bear any responsibilities or claims in such cases.
4- The (Software) platform or its officers, employees or owners shall not be liable for any claim, dispute, costs, damages, any liability or any direct or indirect loss for any party arising from the act of a user of the platform.
5- The (Software) platform and its affiliates, owners, and those who represent it and represent them have nothing to do with any responsibility for a sound, legitimate and authorized product in accordance with the laws and regulations of the Kingdom of Saudi Arabia and its use for illegal and irregular purposes, and no person or entity has the right to refer to the (Glary) platform in any way. A claim, claim or compensation in respect of the aforementioned misuse, as all products or services provided in the electronic (software) platform are provided by merchants and their stores.
6- The (Glary) platform, its employees, owners and those who represent it have nothing to do with any illegal or irregular activity of the store, or any activity that violates the regulations and instructions in force in the Kingdom of Saudi Arabia, where the responsibility of the platform (Glary) is limited only to providing and providing electronic support tools that represent In the establishment of the online store and the subsequent electronic support services.
7- The management of the (Glary) platform informs all merchants that in the event of its observations of any suspicious activities that are being planned or being committed or took place on the (Glary) platform, it will submit a report to the competent authorities about these activities. It is not responsible in any way for these violations that are without the knowledge or notice of the platform (Glary).
Clause (15): Confidentiality of Information:
1- The platform (Glary) informs you that the World Wide Web (internet space) is not an absolutely secure means, and the confidentiality of personal information cannot be 100% guaranteed in the internet space.
2- The platform (Glary) adopts high-quality (concrete, organizational and technical) standards to protect users and customers and prevent unauthorized access to users' personal information or their stores.
3- The Platform (Glary) has no control over the actions of any third party, or third parties, such as other Internet pages linked via links to the Platform or third parties claiming to represent you and others.
4- The platform (Glary) has the right, according to cases, to use your information that you provided with it, in order to provide services to you on the (Glary) platform, and to send you marketing messages, and that the privacy policy on the (Glary) platform controls the collection, processing, use and transfer of your personal identity information, and is subject to confidentiality rules Information for the “Privacy Policy and Confidentiality of Information – Link is placed” of the platform (Glary).
Clause (16): Replacement and Return Policy:-
1- It is not possible to cancel the subscription to any package and refund the fees after activating the system.
2- The design can be canceled and the fees refunded within 30 days, and the design can be replaced with another design without any additional amount and at any time.
3- The balance of the bills of lading and the balance of advertising messages can be canceled at any time, provided that no amount of the balance is used, and the balance of the bills of lading can be exchanged from one company to another unless the balance is used.
4- In the event of canceling any package, design or balance, a transfer fee of (100) riyals will be calculated for your bank account, in addition to any other fees in order to achieve this.
5- Subscription to packages can be suspended temporarily for a maximum period of (30) days without fees, provided that the number of suspensions does not exceed twice in one year.
Clause (17) Cancellation of Membership or Beneficiary:-
1- The platform (Glary), according to the usage agreement and according to the laws and regulations in force in the Kingdom of Saudi Arabia, may resort to a temporary or permanent suspension of the store, withdrawal and cancellation of the beneficiary’s membership, or limiting the merchants’ ability to access the services of the platform (Glary), in the event:-
2- Violation of the rules and provisions of the usage agreement.
3- If the platform (Glary) cannot document any of the user information submitted to it.
4- If the Platform (Glary) determines that the User's activities are in violation of the law, or that the User's activities may cause other Users or the Platform (Glary) problems or legal violations.
5- The platform (Glary) may resort, “according to its evaluation”, to reinstate the activity of the suspended users, as the user whose activity has been permanently suspended or his membership has been cancelled, may not be able to register or restore his account on the platform (Glary) or use the platform in any way whatsoever. Circumstances, until he is allowed to reinstate his activity in the (Software) platform from the administration of the (Software) platform. However, in case the user violates this usage agreement, the (Software) platform reserves the right to recover or claim any amounts owed to the (Software) platform on the user and any losses Or damages caused by the beneficiary to the basket platform, and the basket has the right to take legal measures or resort to the judicial authorities in the Kingdom of Saudi Arabia against the user as the basket sees fit.
6- The platform (Glary) does not waive its right to take appropriate measures against any violation of the rules and provisions of the use agreement and other similar acts of violation, and also that the platform (Glary) is not obligated to take any measures against any violation that occurs in the use agreement, but this matter is subject to To estimate the platform (software) management and its legal management.
Clause (18): Business Operations:-
1- The beneficiary is obligated to manage his store well, in a way that preserves the customer and does not create a conflict between him and the customer.
2- The beneficiary is obligated to manage the payment, sale and purchase operations in his store through the payment methods stipulated in this agreement.
3- The platform (Glary) has the right to refuse or cancel purchases, whether payment has been made or not, with the commitment of the platform (Glary) to inform the user within (7) days of any of the communication methods available to the platform (the program).
4- The (Glary) platform notes that it has nothing to do with any dispute that may arise between the customer and the beneficiary, and the (Glary) platform has nothing to do with any default of the customer towards the store, whether by default or otherwise.
5- The beneficiary agrees and acknowledges that he will not make false or manipulative purchases on the (Glary) platform, and will not use a false name or any false personal information, or use a credit card that does not belong to him without authorization to purchase, as the platform (the Program) has the right To take appropriate legal action against all those who carry out fraudulent operations of this kind.
6- All merchants and all stores acknowledge with their full and complete knowledge that the management of the (Glary) platform in transferring funds for their commercial activities within the (program) platform is subject to the authority and powers of the Monetary Agency in the Kingdom of Saudi Arabia, and as a result, the (program) platform notes all stores and merchants that it is It may delay the transfer of some funds as a result of the restrictions of the Monetary Agency, the Ministry of Trade and Investment and the e-commerce regulations imposed on electronic buying and selling operations
7- The (Glary) platform reserves the right to impose any fees on merchants or stores as a result of their operations within the (Glary) platform, and the fees may be, for example, but not limited to: government agency fees, bank fees, administrative fees or any other fees, a platform claim is made (Program) to be paid as a result of the activity of the Beneficiary or the Store.
Clause (19): Prohibited contents and products:-
1- As a beneficiary of the platform (Glary), you are obligated not to allow the advertisement or publication on your store of any contents that violate the privacy policy and confidentiality of information or violate the rules and provisions of the use agreement.
2- The (Software) platform strictly prohibits the sale of the following products and services, including but not limited to: Any product/service that contains gambling, lucky boxes or random product, any product/service that may lead to any physical or psychological harm in any way Forms, any pirated content or subscriptions and all that infringes intellectual property rights and copyright, any sexual or pornographic product/service or advocacy.
Clause (20): Cybercrime Law:
Merchants are obligated not to violate any of the provisions of the Saudi cybercrime system. For his store and his dealings with customers, he is fully responsible, and the platform (the program) always has the right to take what it deems appropriate for any store or merchant who violates the provisions of the Saudi Information Crimes Law, whether by informing the official authorities or just closing the online store or canceling the beneficiary’s membership to the platform.
Clause (21): Restriction of Access or Membership:-
Without prejudice to the rights of other customers, the Platform (Glary) can suspend or cancel the beneficiary's membership or restrict the beneficiary's access to the Platform's services at any time, without notice, for any reason, and without limitation.
Clause (22): Validity of the Warranty:-
1- The platform (Glary) does not guarantee the repair of faults and does not guarantee that the products offered by the merchants are free of any other defects. Rather, it is guaranteed by the store or the beneficiary if the warranty and its duration are mentioned in the description of the product, and the beneficiary must abide by the good quality in his online store.
2- The store is obligated to set the replacement and return policy for its store, and it must also abide by the provisions of the electronic commerce system and other applicable systems related to warranty or electronic commerce.
Clause (23): Responsibility of the beneficiary:-
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The beneficiary agrees to take responsibility and protect the (Glary) platform, its affiliates, owners or subsidiaries from any damage that may occur on the (Glary) platform as a result of the beneficiary’s violations, and is also obligated to remove or prevent any damage that may be caused to the (program) platform, its affiliates or any of them from As a result of claims, losses, malfunctions, costs, expenses or fees resulting from the misuse of the beneficiary or misuse of the user and resulting in a breach of the use agreement or the laws and regulations in force in the Kingdom of Saudi Arabia or an infringement of the rights of a merchant or third parties or a complaint from a user or parties third.
Clause (24): Relationships between the platform (Glary) and clients:-
None of the rules and provisions of the User Agreement include a reference to the existence of a partnership between any client and the Platform (the Software), and the Platform (the Software) does not allow any client in any way to indicate, directly or indirectly, or dictate the existence of a relationship of any kind, whether direct or Indirectly between him as a merchant and the Platform (the Software) or its management.
Notices that the beneficiary wishes to send to the (Glary) platform, he must send them via e-mail, and the (Glary) platform may respond to the e-mail according to the subject. You, as a merchant, agree that any notices sent to you by the (Software) platform will be delivered to you by the email that you provided to the (Software) platform during the registration process.
Clause (25): Rights and Obligations:-
As a beneficiary, you do not have the right to object to the actions of the platform management (Glary) towards the platform (Glary), whether such actions, for example, but not limited to: affect the entity of the (Program) platform, its obligations, ownership, or responsibilities, or technical actions or administrative actions related to the platform (the Program). ), and the (Program) platform is not obligated to inform you, and if the platform (the Program) deems it important to inform you of any of these behaviors, it will inform you according to its sole will, in accordance with the rules and provisions of the use agreement.
Clause (26): Applicable Laws:-
This User Agreement is governed by and formulated in accordance with the laws, regulations and legislation in force and in force in the Kingdom of Saudi Arabia, and is fully and completely subject to the applicable legislation of the authorities in the Kingdom of Saudi Arabia.
Clause (27): Rules of dealing with the client:-
1- The beneficiary shall, when dealing with the customer, abide by honesty, integrity and integrity.
2- The beneficiary shall, when dealing with the customer, abide by good morals.
Clause (28): and the special offers of the platform (Glary):
1- The rules and provisions of this User Agreement apply to all paper and electronic advertising publications through various publishing platforms and through various social media.
2- The aforementioned publications and publications are a promotional means for the (Qalari) platform.
3- The publications are subject to change and are not binding on the platform (Glary) with regard to the stability of the prices of services, packages or offers and changing prices is subject to the changes that occur on the platform (Glary), stores or merchants.
4- Any offers placed by the platform (Glary) are temporary offers for a specified period of time, and the platform (Glary) is not obligated to extend the period of time or to continue in the specified period of time as it has the right to be satisfied or determine the entitlement of any user to this offer or cancel this offer offer at any time.
Clause (29) Miscellaneous Services (Third Party Services):-
1- Under the rules and provisions of this use agreement, the platform (Glary) may provide some miscellaneous or logistical services through a third party or third parties, and these services may be, for example, but not limited to: services of shipping companies, delivery of products and goods, advertising services, according to the agreement With the beneficiary and the relevant authorities.
2- The (Glary) platform informs you that its provision of strategic or logistical services is nothing but a facilitation and cooperation from it and to help users of the (Glary) platform.
3- The platform (Glary) informs you that it is not completely responsible, directly or indirectly, for any actions issued by any third party, and that what it performs is just a link between the user and the service provider (the third party).
4- The (Glary) platform confirms that the request for these services is not obligatory, but rather this is due to the user’s desire and need. It is between the beneficiary and the third party.
5- Some providers of diversified and logistic services set their own requirements or costs, and the (Software) platform does not have any authority over these requirements or these costs. Therefore, the (Software) platform advises its registered merchants to review the terms of the (third party) service provider. and the costs of his services before confirming the service request.
6- In the event that the user requests a service provided through a (third party), the user with this behavior authorizes the platform (Glary) and gives it permission to provide the service provider (the third party) with the personal user data that he requests, and other data that the service provider (the third party) needs This is in accordance with the rules and provisions of the privacy policy and confidentiality of information applicable to the platform (Glary).
7- Some of the services provided by (third parties) on the platform (Glary) benefit the beneficiary through policies issued in agreement between the service provider and the platform (Glary), so their use is through the platform (Glary).
8- The (Software) platform may impose some fees in implementation of the agreement between the (Software) platform and the service provider (third parties), and the (Software) platform does not bear any responsibility resulting from the service provider's failure to provide its services.
Clause (30): Technical support services:
According to the rules and provisions of the use agreement, the platform (Glary) provides some technical support services to stores and merchants, and this is in accordance with the privileges of the package that the store subscribes to, for example:
1- A free control panel for stores, and the control panel includes some free services.
2- In the event that the beneficiary wishes to add some services, different services, or multiple services, this is subject to the policy of packages and offers of the platform (Glary), which are often subject to financial fees.
3- The platform (Glary) allows stores the right to communicate with the technical support team of the basket platform, in a way that helps the work of stores across the platform and solve electronic technical issues that may arise in the stores.
Clause (31): Settlement of disputes:
According to the rules and provisions of this User Agreement, in the event of a dispute, the dispute shall be resolved through conciliation, negotiations or amicable settlement, and if the dispute persists, it shall be resolved by the competent authorities in the Kingdom of Saudi Arabia.
Clause (32): General Provisions:-
1- In the event that any incoming material or clause in this User Agreement is canceled or any clause in the User Agreement is no longer in force, such order does not revoke the validity of the remaining articles, clauses, rules and provisions of the User Agreement and they shall remain in effect. Until further notice from the platform (software) management.
2- This User Agreement - which is amended from time to time as the case may be - constitutes the mechanism of work, understanding, agreement and contracting between the beneficiary and his store and the platform (Glary) only, and the beneficiary and the store are obligated to abide by the provisions of this agreement, and the beneficiary agrees to be taken into account the following:
3- This use agreement is valid for all users of the platform (Glary) and it is the regulator of the relationship and is the contract between the beneficiary and the platform (Glary) only, regardless of any legal form or legal, institutional, commercial or charitable entity taken by the beneficiary or the store. As for the relationship between the beneficiary and the customer, it is subject to an independent legal relationship and has its own controls that are in place between them.
4- The store must draw up a use agreement of its own, provided that it is in accordance with the provisions of the regulations and laws in force in the Kingdom of Saudi Arabia, in particular the electronic transactions system, the electronic commerce system and other systems related to the activity of the beneficiary.
5- The beneficiary who joins the platform (Glary) through Success Partners , then it grants the success partner who registered with him the right to view the beneficiary's information and his store.
6- It is not the right of any person - other than the management of the platform (Glary) - to impose any articles, terms or provisions in the use agreement of the platform (Glary), and for the platform (Glary) to receive the suggestions of merchants in relation to this agreement.
7- In the case of translating the use agreement to any other language, whether on the platform (Glary) or otherwise, the Arabic text of the use agreement remains the original in all transactions.
8- This usage agreement shall not be canceled or modified except by virtue of a decision issued by the platform management (Glary).
9- This agreement has been drawn up in the Arabic language and in the event that it is translated into any other language, the text in Arabic shall take effect.
Location Info (33):
We may collect and process information about your location:
Purpose: To [insert purpose, e.g., provide location-based services, improve user experience, suggest relevant content, etc.].
How We Collect: We use technologies such as GPS, Wi-Fi, and cellular data to determine your approximate or precise location.
Usage: Your location data is used solely for [insert purpose, e.g., delivering features within the app, analytics, etc.].
Third-Party Sharing: [Specify if you share the location data with third parties, e.g., We do not share your location data with third parties' or 'Your location data may be shared with trusted partners to deliver specific services.']
Opt-Out: You can opt out of location tracking at any time by disabling location permissions in your device settings. Please note that doing so may limit the functionality of certain features.
Beneficiary Acknowledgment:-
I have read and understood the terms and conditions of the Agreement and I register my acceptance of all of it.
